We're a Small Business, completely independently owned and financed. That means one simple thing. You'll never be treated like a digit on a corporate spreadsheet! We truly value the fact that you choose to give us your business and we don't take it for granted. We'll demonstrate our appreciation by providing the fast and efficient service you deserve to receive when handing over your hard earned cash.
We're genuinely one of those small companies that do a little Jig every time we see an order come through, so if you're considering buying from us, go on... make us do a little Jig! :)
We pay the postman when you spend over £50! If you're spending under £30, our postage rate for Standard Delivery is just £3.49. All of our deliveries are sent via Royal Mail Tracked 48. You also have the option to upgrade to Express Delivery for £3.99 (if spending over £30, otherwise £4.99) at the checkout which will be sent via Royal Mail Tracked 24.
Please note that our Personalised items have a production time which you should take into account when selecting your delivery method. See our full Delivery Policy here.
We work hard to provide an excellent service, every time. Which is why we are incredibly proud to have a 5 Star service rating at TrustPilot. Buy safe in the knowledge that we won't let you down, and if anything does go wrong you can rest assured that we'll move Heaven and Earth to put it right for you.
As a business, we generate an additional carbon footprint. We wanted to ensure it was fully offset forever. We work with a partner called Ecologi that help us to achieve that.
Via Ecologi, we plant a tree for every single order we take! If it's a £5 order, or a £500 order, we have commited to planting a tree for every single one! So far we have planted over 15,000 Trees!
As well as this we also offset our Carbon Footprint by supporting projects all over the world which are Verified Carbon Offsets. You can follow our progress at the official Ecologi GiftMasters Forest Page here.
Most of the items available on our site are dispatched same day when ordered by 2pm Mon-Fri. However, we do have a growing range of Personalised items which do have production times. If there is a production time for your item, this will be clearly shown on the product page, and against the item within the basket. Please take these timings into consideration when selecting your Delivery method at the checkout.
Product not quite right? No problem. You have 45 days to return an item to us for a full refund or exchange. All that we ask is that any items you're wanting to return are unused and in their original packaging. (ie - resellable.) If your item arrives damaged or faulty, we will cover the cost of return postage too! See our full refund policy here
Beep Bucks is our way of saying thanks for sticking with us! You'll earn 5 Beep Bucks for every £1 you spend with us. You can also earn Bonus Beep Bucks by following us on Social Media, Celebrating your Birthday, and even as a Christmas Gift from us! Your Beep Bucks can then be redeemed as discounts on your future orders. Each Beep Buck has a value of 1p. It equates to a minimum 5% Cashback rate in the form of future discounts.
From Fantasy brand Nemesis Now's giftware collection, this alternative Fairy figurine comes from the Gothic imagination of world-famous Fantasy artist Anne Stokes. In an enchanted forest at night, a young Fairy kneels in front of a still pool as the moon shines through the trees. Her blue and purple wings are unfurled behind her, matching the blue butterflies that flitter around. Her green dress is sleeveless, exposing her Celtic tattoos and silver torcs above the fingerless leather gloves she wears. Her straight black hair has blue streaks through it and hangs down as she reaches out to a human skeleton, barely submerged in the pond. Light shines from her hand as ripples spread outwards from whatever dark magic she's performing, and if her wings are inspected closely a large death's head is visible. Cast in the finest resin before being expertly hand-painted, this enchanted figurine is a great way to add a delicious touch of darkness to your home.
